[From the left, Hansol Inticube and I-ON Communications Representatives]
Last April 10, DXP (Digital Experience Platform) expert I-ON Communications (CEO James Jaecheol Oh, www.i-on.net) signed a MoU with Hansol Inticube (CEO Gwangseon Go, www.hansolinticube.com) a company specializing in IT solutions, for conducting joint projects.
The objective of this agreement signed by both companies is mutual cooperation in businesses with infinite potential for business opportunities such as establishment of business information system, service, maintenance etc. Top priority will be a mutual cooperation in I-ON Communications CMS & DXP (Digital Experience Platform) related business and business field based on AICC (Artificial Intelligence Contact Center) that is leading Hansol Inticube’s communication platform brand, Inticube ISAC, and after that to gradually expand the cooperation to Saas or On-Premise fields.
Through Digital Experience Management Platform ‘ICE 3.0 (I-ON Content Ecosystem 3.0)’, I-ON Communications, as a DXP expert, is analyzing customers’ journey on all digital touchpoints, and from decision making process to purchase, all content is contributed for providing a diverse customer experience. Having developed a platform that can be applied to various fields and holding various case studies prove I-ON Communications' technological skills and expertise. Hansol Inticube, as the number one company in the contact center market, supplies total communication solutions that encompass development and consulting/construction/maintenance of their own solution.
With this agreement, I-ON Communications expects to provide a more valuable service to their customers by connecting I-ON DXP platform to AI based chatbot-like Hansol Inticube’s skills and know-hows.
Comments
Post a Comment